Privacy Policy

Last updated: September 23, 2026

This Privacy Policy explains how ArtistDesk collects, uses, stores and protects personal information when artists, representatives and authorized team members use the ArtistDesk website and portal.

1. Who we are

ArtistDesk is responsible for personal information processed through ArtistDesk. Questions about this policy or requests concerning personal information can be sent to account@only.com.hr.

2. Information we collect

We may process account and contact details, artist and catalogue information, release metadata, profile images, royalty and platform reports, earnings and payment records, messages, support requests, contractual administration details and technical information generated when the service is used.

3. How information is collected

Information may be provided directly by you, your authorized representative, a label or distributor, music and reporting platforms, payment providers, or generated automatically through normal use of the portal.

4. How we use information

We use personal information to create and secure accounts, authenticate users, display artist-specific reports, administer royalties and payments, communicate important updates, answer support requests, prevent misuse, maintain business records, improve the service and comply with applicable legal obligations.

5. Legal bases

Where data protection law applies, processing may be necessary to perform a contract, comply with a legal obligation, pursue legitimate interests in operating and securing ArtistDesk, or act on consent. Consent may be withdrawn at any time where it is the relevant legal basis.

6. Sharing information

Information may be shared only when reasonably necessary with hosting, security, email, accounting, payment, analytics, legal and technical providers; relevant labels, distributors and music platforms; professional advisers; or public authorities where required by law. Personal information is not sold.

7. International transfers

If information is transferred outside the country or region in which it was collected, an appropriate legal transfer mechanism and reasonable safeguards will be used where required.

8. Data retention

Information is retained for as long as an account is active and afterwards only for the period needed for contractual, reporting, accounting, fraud-prevention, dispute-resolution and legal purposes. Different record types may have different retention periods.

9. Security

ArtistDesk uses reasonable technical and organizational safeguards, including access controls and authentication measures. Users are responsible for protecting their login credentials and should report suspected unauthorized access promptly.

10. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal information, object to certain processing, or withdraw consent. We may verify identity before completing a request. You may also contact the competent data protection authority.

11. Cookies

Necessary cookies support authentication, security and essential site functions. Optional analytics technologies are used only when permitted and according to the preference selected in the cookie notice.

12. Children

ArtistDesk is intended for authorized professional users and is not directed to children. Please contact us if you believe information relating to a child has been submitted without appropriate authorization.

13. Changes to this policy

This policy may be updated when the service, our practices or applicable requirements change. The current version and revision date will always be published on this page.

14. Contact

For privacy questions or requests, email account@only.com.hr.